The Online Story

The festive season is a boon for online businesses, with sales skyrocketing as customers flock to your virtual storefronts. But with great traffic comes great responsibility (and a few challenges). Let’s unwrap some common festive season hurdles for online businesses and how the right insurance can be your digital lifesaver.

The Digital Stampede

Picture this: your online store is getting more hits than a viral cat video. Great news, right? But then, your website crashes under the heavy load. This is where your Cyber Liability Insurance shines, covering losses from business interruptions and system failures. Make sure it’s beefed up for the season’s traffic.

The Ghost in the Machine

With increased online transactions, cyber threats like data breaches are more likely. A hacker could access your customer database. Not only is this a nightmare for customer trust, but it could also lead to significant legal headaches. Your Cyber Liability Insurance should be robust enough to cover these incidents, including customer notification costs and legal fees.

The Perils of Santa’s Sleigh (Delivery Issues)

Your products are flying off the digital shelves, but what happens if they’re damaged in transit or don’t arrive on time? This is where Goods in Transit Insurance comes into play, covering damages or losses during shipping. And don’t forget to double-check your Product Liability Insurance for those ‘just in case’ moments.

Naughty or Nice Transactions

Increased sales mean a higher chance of transaction disputes or payment fraud. Imagine a customer claims they were wrongly charged, or a fraudulent transaction slips through. Your Professional Indemnity Insurance should have your back, covering errors and omissions in your business operations.

Supply Chain Scrooges

The festive season can strain your suppliers, potentially disrupting your inventory flow. If you can’t fulfil orders due to supply chain issues, your Business Interruption Insurance could be your financial cushion, covering losses related to these disruptions.

If you haven’t already, it’s time to gear up for the festive season and have a quick chat with your broker. The Local Insurance Broker Tasmania trusts is RSM Tasmania Insurance. For a comprehensive review of your insurance coverage, chat with RSM today, and be sure you’re ready to tackle these festive challenges head-on.

We hope you found the first of our two-part series on navigating festive season challenges for hospitality and online businesses helpful. But remember, even if your business does not fall under either of these headings, your business may also benefit from a chat with RSM about your specific industry.


Happy holidays and happy selling!

Talk to Roger Hosie from #RSMTasmania today.
Call Now! (03) 6244 7854, or email

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